Symptom
- SWF file doesn't appear when printing a report.
- 'Initializing' is displayed instead of the flash objects in the printed PDF document.
- When printing a report that contains a Flash object from Crystal Reports, the Flash object does not appear in the printed document.
- When exporting a report that contains Flash object from Crystal Reports to PDF format, and then printing the PDF document generated, it does not print the Flash object.
- Important Note
Adobe ended Flash support on 2020/12/31. The information in this SAP Knowledge Base Article was valid prior to Flash support ending. The recommendation is to remove Flash objects from the report.
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Environment
- SAP Crystal Reports 2011
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
Product
Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016
Keywords
CR, PDF Flash , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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