SAP Knowledge Base Article - Preview

1736757 - On an iPad, the Crystal Report viewer might freeze and the Forward and Back buttons stop functioning

Symptom

  • On an iPad, the Crystal Reports Viewer freezes and the Forward and Back buttons stop working.


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Environment

  • SAP Business Intelligence Platform 4.0, Feature Pack 03 and newer
  • Does not affect earlier patch levels of SAP BI 4
  • Only known to occur on an iPad using Safari browser, but likely affects iPhones as well
  • Crystal Report Viewers other than the Standalone (DHTML) viewer

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

BI4 ADAPT01647422 ADAPT 01647422 1647422 fp fp03 feature pack package support html viewing bi4 bi 4 bi4.0 4.0 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Server , Bug Filed

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