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1736773 - Cannot not connect to the Information Steward repository with Oracle repository using different ServiceName and SID

Symptom

  • Error: The Network Adapter could not establish the connection
  • Cannot login to Information Steward as it fails to connect to the Oracle repository
  • Cannot use an Oracle database which has a different ServiceName than the SID as a repository to install Information Steward
  • If a user installs IS 4.0 SP2 patch 4 in a clean environment and chooses Oracle as the repository that has an SID different than the ServiceName, an error will occur during repository creation.
  • If a user already has an IS 4.0 SP1 or SP2 patch installed and is installing over it where an Oracle repository is used that has an SID different than the ServiceName, the user will see a successful installation but when launching the IS application, will receive an error when logging in.


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Environment

IS 4.0 SP2 patch 4

Product

SAP Information Steward 4.0

Keywords

IS, Oracle, repository, ADAPT 01647054, 01647054 , KBA , EIM-IS , Information Steward , Bug Filed

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