SAP Knowledge Base Article - Public

1738796 - Double click event on field would return a RAS error - "The Report Application Server failed"

Symptom

When using the double event trigger in the Windows.Form viewer on a formula in the report RAS will throw an error: "The Report Application Server failed".

Environment

Crystal Reports for Visual Studio 2010

Reproducing the Issue

In a C# application and using the Double Click event trigger on a formula field within the report to get the list of values and error would be generated.

Resolution

A temporary work around was to catch the error:

         private void crystalReportViewer1_Drill(object source, DrillEventArgs e)
         {
             if (e.NewGroupNamePath == "")    {
                 e.Handled = true;
             }
         }

The issue has now been resolved in Service Pack 4, above work around is no longer required.

 

Keywords

Crystal Reports for Visual Studio 2010, "The Report Application Server failed", Double Click Event , KBA , BI-DEV-NET , BI Software Development Kits (SDKs) - .NET or Other , Problem

Product

SAP Crystal Reports, developer version for Microsoft Visual Studio