SAP Knowledge Base Article - Preview

1739077 - Error "The SetupEngine.exe has stopped working" during Patch installation for the SAP BusinessObjects Business Intelligence Platform

Symptom

  • Receiving error: "The SetupEngine.exe has stopped working" during installation for the SAP BusinessObjects Business Intelligence (BI) Platform
  • An application error is observed in the event viewer:
    "Faulting application name: setupengine.exe, version: <BI version>, time stamp: 0x4fc04424
    Faulting module name: setupengine.exe, version: <BI version>, time stamp: 0x4fc04424
    Exception code: 0x40000015
    Fault offset: 0x00115c61
    Faulting process id: 0x13bc"


Read more...

Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • All supported Windows Servers

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

setupengine.exe, patch, installation, crash. faulting application, BI, error, close the program, install, BI. , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.