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SAP Knowledge Base Article - PreviewSymptom
After the attachment of a document or spreadsheet, file type (.docx and .xlsx) into a SubProcess under the attachment and File tab, the files will not open through Microsoft Office 2010.
Process Control will treat the file as a zipped file and will ask the user to save the file and/or associate a program to open it.
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Environment
GRC PROCESS CONTROL 10.0
GRC PROCESS CONTROL 10.1
GRC Process control 12.0
Product
SAP Process Control 10.0 ; SAP Process Control 10.1 ; SAP Process Control 12.0
Keywords
GRC, PC, Process Control, Microsoft Office 2010, Attachment, file type, file association , KBA , troubleshooting , GRC-SPC , SAP Process Control , How To
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