SAP Knowledge Base Article - Preview

1740718 - Error starting the SIA server: Windows could not start the Server Intelligence Agent (SERVERNAME) service on SERVERNAME

Symptom

After changing the account starting the Service Intelligent Agent, this service does not start and shows the following error: Windows could not start the Server Intelligence Agent (SERVERNAME) service on SERVERNAME. The service did not return an error. This could be an internal Windows error or an internal service error. If the problem persists, contact your system administrator.


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Environment

  • Windows 2008 x64
  • IPS or BI 4.0
  • Active Directory service account

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1 ; SAP Financial Consolidation 7.0

Keywords

KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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