SAP Knowledge Base Article - Preview

1742041 - Cancelling the requests stuck due to Workflow error

Symptom

  • How to CANCEL the requests which are stuck in the Workflow in order to continue the request building for the same Workflow type.
  • This KBA also provides a Program to Cancel the requests.
  • You want to remove the old/dumping work items to be removed from the Work Inbox of the Approver. Some Work Items exist in the Work Inbox, which return Dump when the Approver tries to open them. Now, the approver wants to delete such dumping Work Items.


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Environment

GRC Access Control 10.X / 12.0

  • Access Request
  • Work Inbox
  • Workflow

Product

SAP Access Control 10.0 ; SAP Access Control 10.1 ; SAP Access Control 12.0

Keywords

Cancel Requests, Error status, Workflow stuck, ARQ, Work Inbox, decision pending status, aborted status, Dumping Work Items, requests, Rabax State error in requests, approver inbox , KBA , reroute , features and functionality , best practice , troubleshooting , GRC-SAC-ARQ , Access Request , Problem

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