Symptom
When launching SPM, the launch hangs with the copyright screen visible, "Time elapsed in JSON decoder is xxx" appears.
In the UI log (View, Log), an error saying "could not find user preferences for user" appears.
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Product
SAP BusinessObjects Spend Performance Management 2.1
Keywords
jmhiv, epm-sa, spm, spend performance management , KBA , EPM-SA , Spend Analytics , Problem
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