SAP Knowledge Base Article - Preview

1742498 - Scheduling workflow(s) affected after installing SP4 for BusinessObjects Enterprise 4.0

Symptom

After upgrading to service pack 4 of BusinessObjects Enterprise (BOE) 4.0 (full build or upgrade), scheduled objects go to 'Pending' status, and never completes.

Scheduling workflows that are affected but may not be limited to:

  • Crystal Reports for Enterprise
  • Crystal Reports 2011
  • Platform search service
  • Life Cycle Manager


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0 SP04
  • Windows 2008 Server

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

child process; scheduling; upgrade; Service Pack 4 , KBA , BI-BIP , Business intelligence platform , Problem

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