SAP Knowledge Base Article - Preview

1742943 - Error: “An error occurred while refreshing. Unknown error” while getting a report In Live Office4.0


When trying to get a report Web Intelligence (Webi) or Crystal Report in Microsoft PowerPoint using Live Office   an error message pops up 

Saying: "An error occurred while refreshing" Unknown error.



  • SAP Business Objects Business Intelligence 4.0( BI 4.0) SP04
  • Live Office 4.0
  • Microsoft Office 2007 SP2


SAP BusinessObjects Business Intelligence platform 4.0


KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem

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