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1744262 - LCM error when trying to promote dashboard : The 13 plug-in does not exist in the CMS (FWM 02017)

Symptom

  • When try ing to create a promotion job.
  • When adding folders containing some dashboards to the LCM job
  • Below error thrown on the LCM web application
    Sorry, LCM application is unable to process your request.
    The error from the server is: Failed to get dependencies of the
    job.com.businessobjects.framework.dependency.dm.exception.DMException$ExceptionWrapper: The 13 plug-in does not exist in the CMS (FW
    M 02017) at
    com.businessobjects.framework.dependency.dm.internal.DependencyFinder.waitAllTasks(DependencyFinder.java:368) at
    com.businessobjects.framework.dependency.dm.internal.DependencyFinder.findDependees(DependencyFinder.java:313) at
    com.businessobjects.framework.dependency.dm.internal.DependencyManager.getDependees(DependencyManager.java:274) at
    com.businessobjects.framework.dependency.dm.internal.DependencyManager.calculateDependencies(DependencyManager.java:180) at
    com.businessobjects.lcm.dependencies.DependencyManager.computeDMDependencies(DependencyManager.java:791) at
    com.businessobjects.lcm.dependencies.DependencyManager.calculateDependenciesUsingDM(DependencyManager.java:770) at
    com.businessobjects.lcm.dependencies.DependencyManager.calculateDependenciesUsingDM(DependencyManager.java:761) at
    com.businessobjects.lcm.dependencies.DependencyManager.computeDependees

    ...
    ...
    (ThreadPoolExecutor.java:908) ... 1 more
    com.businessobjects.framework.dependency.dm.exception.DMException$ExceptionWrapper: The 13 plug-in does not exist in the CMS (FWM 02
    017)

  • Same Error occurs when promoting to another environment or during an export to lcmbiar file
  • This issue does not happen when adding other folders containing different set of dashboards


Read more...

Environment

  • SAP BusinessObjects Business Intelligenc (BI) 4.0 SP02 Patch14
  • Life Cycle Manager (LCM)

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

webi, web, intelligence, webservice, crash, xcelsius, qaaws, import, BI40, SP04 , KBA , BI-BIP-LCM , Lifecycle Management Console - Promotion mgmt, Version mgmt , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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