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1745481 - Error : "An error has occurred: java.lang.NullPointerException" when a non-administrator user click on destinations while scheduling a WebI or CR report in BI Launchpad

Symptom

When a non-administrator user clicks on "Destinations" while scheduling a Web Intelligence or Crystal Reports document in BI Launchpad, it receives an error :  "An error has occurred: java.lang.NullPointerException".

CMS logs will show the below lines :

Line 16063: |77dd6b2d-ff6f-4964-2aba-3995c1a797ac|2012 07 20 23:27:40:638|-0400|Information| |>=| | |cms_BI4SP2W08.CentralManagementServer| 2688|3788|| |30|4|2|4|BIlaunchpad.WebApp|BI4SP2W08:1112:43.885:1|BIPSDK.InfoStore:query|BI4SP2W08:1112:43.885:13|cms_BI4SP2W08.CentralManageme ntServer.queryEx3|localhost:2688:3788.29894:1|ChGGCRPHvko6s9wWusiHZVk373|||||||||||CInfoStoreSubsystem::Query:[UID=7987;USID=8050]  SELECT SI_ID, SI_KIND, SI_ENABLED, SI_IDP_CERTIFICATE, SI_CLIENT_APP_ID, SI_IDP_ID, SI_SP_CERTIFICATE, SI_SP_ID, SI_SP_ACS_URL, SI_SP_SLO_URL, SI_SITE_URL, SI_CONSUMER_KEY, SI_CONSUMER_SECRET, SI_HTTP_PROXY_ENABLED, SI_HTTP_PROXY_HOST, SI_HTTP_PROXY_PORT FROM CI_APPOBJECTS WHERE SI_KIND='StreamWorkIntegration' AND SI_CUID='AZOfPrN8IT5Fr1rODnpGT6Q' : (proc=false,chk=true,srv=false)
  Line 16099: |17ff26f9-fb36-53e4-08ae-33a0d09fcba5|2012 07 20 23:27:40:644|-0400|Debug| |<<| | |cms_BI4SP2W08.CentralManagementServer| 2688|3788|| |30|8|2|4|BIlaunchpad.WebApp|BI4SP2W08:1112:43.885:1|BIPSDK.InfoStore:query|BI4SP2W08:1112:43.885:13|cms_BI4SP2W08.CentralManageme ntServer.queryEx3|localhost:2688:3788.29894:1|ChGGCRPHvko6s9wWusiHZVk373|||||||||||CObjectSS::GetObjectInternal: Object was found in cache. obj ID=7987
  Line 16101: |6f79d651-5560-0f44-4be4-bea8da537404|2012 07 20 23:27:40:645|-0400|Debug| |<<| | |cms_BI4SP2W08.CentralManagementServer| 2688|3788|| |30|8|2|4|BIlaunchpad.WebApp|BI4SP2W08:1112:43.885:1|BIPSDK.InfoStore:query|BI4SP2W08:1112:43.885:13|cms_BI4SP2W08.CentralManageme ntServer.queryEx3|localhost:2688:3788.29894:1|ChGGCRPHvko6s9wWusiHZVk373|||||||||||CObjectSS::GetObjectInternal: Object was found in cache. obj ID=7987
  Line 16103: |a524a01d-b6ba-ff74-085a-d0ff2c0b3287|2012 07 20 23:27:40:645|-0400|Debug| |<<| | |cms_BI4SP2W08.CentralManagementServer| 2688|3788|| |30|8|2|4|BIlaunchpad.WebApp|BI4SP2W08:1112:43.885:1|BIPSDK.InfoStore:query|BI4SP2W08:1112:43.885:13|cms_BI4SP2W08.CentralManageme ntServer.queryEx3|localhost:2688:3788.29894:1|ChGGCRPHvko6s9wWusiHZVk373|||||||||||CObjectSS::GetObjectInternal: Object was found in cache. obj ID=7987
  Line 16107: |5d961425-ffc1-0574-5ac8-4b130b7a7588|2012 07 20 23:27:40:645|-0400|Debug| |<<| | |cms_BI4SP2W08.CentralManagementServer| 2688|3788|| |30|8|2|4|BIlaunchpad.WebApp|BI4SP2W08:1112:43.885:1|BIPSDK.InfoStore:query|BI4SP2W08:1112:43.885:13|cms_BI4SP2W08.CentralManageme ntServer.queryEx3|localhost:2688:3788.29894:1|ChGGCRPHvko6s9wWusiHZVk373|||||||||||CObjectSS::GetObjectInternal: Object was found in cache. obj ID=7987
  Line 16119: |cd4a4972-9b93-7634-2bec-e748469d7b45|2012 07 20 23:27:40:646|-0400|Path| |<=| | |cms_BI4SP2W08.CentralManagementServer| 2688|3788|| |30|8|2|4|BIlaunchpad.WebApp|BI4SP2W08:1112:43.885:1|BIPSDK.InfoStore:query|BI4SP2W08:1112:43.885:13|cms_BI4SP2W08.CentralManageme ntServer.queryEx3|localhost:2688:3788.29894:1|ChGGCRPHvko6s9wWusiHZVk373|||||||||||Security::IsAllowed( U=7987,R=3,Ob=6648,Own=10,T=417 ) : IsAllowed=false defined=true
  Line 16121: |ba6006f0-9c03-5b84-f99d-e32d8ccb3dea|2012 07 20 23:27:40:646|-0400|Information| |==| | |cms_BI4SP2W08.CentralManagementServer| 2688|3788|| |30|8|2|4|BIlaunchpad.WebApp|BI4SP2W08:1112:43.885:1|BIPSDK.InfoStore:query|BI4SP2W08:1112:43.885:13|cms_BI4SP2W08.CentralManageme ntServer.queryEx3|localhost:2688:3788.29894:1|ChGGCRPHvko6s9wWusiHZVk373|||||||||||[UID=7987;USID=8050;ID=6648] CInfoStoreSubsystem::Query_IsAllowedToSeeObject: user has no right to see the object %4


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Environment

  • SAP BusinessObjects Business Intelligence 4.0 FP03
  • SAP BusinessObjects Business Intelligence 4.0 SP04

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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