User cannot add response to a Campaign.
Reproducing the Issue
- Go to the Marketing work center.
- Select the Campaign Management view.
- Open any Active campaign.
- Select the View All button.
- Select the Response Options tab.
- The Add Row button is grayed out.
You can only add the response to a Campaign before its execution. The Add Row button will grayed out once the execution of Campaign is done.
This is the expectd behavior of SAP Business ByDesign.
KBA , SRD-CRM-OPP , Opportunities , How To
SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711