SAP Knowledge Base Article - Public

1746941 - When loading an Information Space with Augmented Reality data in iPad Explorer application the POI list is blank

Symptom

When viewing an Information Space in Explorer iOS app with geocode data the initial screen is blank.

Environment

BusinessObjects Enterprise XIR3.1 SP5

BusinessObjects Explorer 3.2 SP4

iOS Explorer app 4.0.7 or 4.0.8 (RC testing at this time)

Reproducing the Issue

Create an Information Space from an Excel file that contains POI data.

Cause

One of the POI data has missing coordinates as such:

 data.png

 

Resolution

Either remove the line or add the missing coordinates then re-index the Information Space.

Keywords

KBA , BI-RA-EXP , Obsolete: Polestar, Explorer , Problem

Product

SAP Crystal Reports 8.0

Attachments

data.png