Symptom
The Packing & Forwarding price component are not available in the customer invoice.
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Go to the Invoice Documents view.
- Show All Invoice Documents and Find ABC (ABC represents the ID of the customer invoice).
- Edit the invoice and choose the View All button.
- Go to the Pricing tab.
- The Packaging & Forwarding charges are not available under Total Pricing section.
Cause
The price component Pricing & Forwarding has to be added manually in the customer invoice.
Resolution
- Go to the Customer Invoicing work center.
- Go to the Invoicing Documents view.
- Show All Invoice Documents and Find ABC (ABC represents the ID of the customer invoice).
- Edit the invoice and go to the Pricing tab.
- Select the Add Row button under the Total Pricing section.
- Select the price component Packing & Forwarding and add the amount.
- Save the changes.
However you will be able to add the price component Packing & Forwarding manually only in those invoices which are not released.
Keywords
KBA , AP-PRC-PR , Pricing , AP-CI , Customer Invoice Processing , How To
Product
SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1711