SAP Knowledge Base Article - Preview

1749624 - "Access Denied: Cannot use an older version of CMS" error when logging into client tools

Symptom

When attempting to log into any client tool (Publishing Wizard, Designer) you receive the error "Access Denied: Cannot use an older version of CMS" after entering CMS logon credentials.


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Environment

  • SAP BusinessObjects Enterprise XI 3.1
  • Older version of BusinessObjects software installed locally as well (i.e BusinessObjects XI R2, Crystal Enterprise 10, etc)

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

Access Denied, CMS, Cannot use older version of CMS, publishing wizard, error , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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