SAP Knowledge Base Article - Preview

1750261 - How to change/edit Partner Function field in SAP Solution Manager documents


  • User wants to change the "Reported By" field in an incident
  • Partner function field is greyed out in the document
  • User wants to change the partner functions, for example Change Manager in a ChaRM document, and wants to make it changeable
  • Cannot reassign partner
  • Unable to edit partner function field
  • Want to edit reporter in an incident
  • Not able to modify business partner
  • Not able to change or reassign Tester
  • How to change the contact in a business partner role in document
  • User no longer valid so need to change responsible party for open incident

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2


SAP Solution Manager 7.1 ; SAP Solution Manager 7.2


CRM_UI, Grey, locked, Incident Management, Sold-to party, unchangeable, ITSM, mandatory, CHARM, change request management, Change Manager, Requester, Developer, Tester, IT operator, Sold-to Party, SOLMAN, change document, normal change, admin change, urgent change, incident, developer, reporter, CRM, UI field, grayed out, uneditable, partner determination, BP is not editable , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , How To

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