SAP Knowledge Base Article - Public

1752063 - Error "CentralManagementServer stopped with exit code = -1.073.741.511 (0xc0000139)" after installing Explorer


When trying to start the Server Intelligence Agent (SIA) on a SAP BI4.0 system, you get the error:

Server Intelligence Agent: server sap.CentralManagementServer stopped with exit code = -1,073,741,511 (0xc0000139).



This error can occur when the CMS fails to load a specific DLL.  This mismatch in DLL's can occur if you install a version of Explorer which is different than the version of BI4.

Installing Explorer SP4 on a BI4 SP2 system


It is possible to get BI4 back into a working (but potentially unstable) state by copying the dll's in the \SAP BusinessObjects Enterprise XI 4.0\win64_x64 folder from another BI4 system which is at the same patch level as your failed system into the failed systems  \SAP BusinessObjects Enterprise XI 4.0\win64_x64 directory.

However, the recommended solution at this time is to do a complete re-install of BI4 at the same patch level as the version of Explorer you are installing.

If you are installing Explorer SP4 - then re-install BI4 SP4


exit code,"-1,073,741,511",(0xc0000139), 0xc0000139 , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem


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