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1752301 - error: destination directory error. [cannot rexec cp]: [CrystalEnterprise.DiskUnmanaged] when scheduling reports to File Systsem destination in Unix/Linux

Symptom

  • When attempting to schedule any report to an unmanaged disk destination (File Systemdestination), the following error message appears:
    "Error Status Failed
    External Destination: Unknown Destination Creation Time: x/x/xxxx xx:xx PM Start Time: x/x/xxxx xx:xx PM End Time: x/x/xxxx xx:xx PM Server Used: xxxx.Web_IntelligenceJobServer/CrystalJobServer/etc
    Error Message: destination directory error.
    CrystalEnterprise.DiskUnmanaged: /xxx/xxx/xxxxx/xxxxxxx.pdf/rpt/etc"


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x
  • SAP BusinessObjects Enterprise XI 3.1
  • Suse
  • Solaris

*Note: Solution may be applicable to more variants, please check your Linux/Unix administration guide for further aid.

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

rexec suse solaris unmanaged disk scheduling fail directory destination job server BI 4.x BOXI 3.1 4.0 4.1 4.2 file system , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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