Symptom
- Oracle Server missing.
- Oracle Server not listed when creating a new connection.
- Unable to create a new connection to Oracle using a native connection in Crystal Reports.
- Oracle Server is not displayed under "Create New Connection" in the "Database Expert" of Crystal Reports.
- Oracle Server listed in Crystal Reports, when logged on as the Administrator of the computer, but not for other MS Windows Users.
- Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
- SAP Crystal Reports 2025
- Oracle 12c
- Oracle 12c R2
- Oracle 18c
- Oracle 19c
- Oracle 21c
- MS Windows Server 64 bit environment
Product
SAP Crystal Reports 2016 ; SAP Crystal Reports 2020 ; SAP Crystal Reports 2025
Keywords
Oracle missing, no Oracle Server, No native Oracle connection, CR , KBA , crystal reports , oracle , connectivity , 64 bit , path , tns_admin , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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