SAP Knowledge Base Article - Preview

1752459 - Oracle Server missing from the Connection list in Crystal Reports

Symptom

  • Oracle Server missing.
  • Oracle Server not listed when creating a new connection.
  • Unable to create a new connection to Oracle using a native connection in Crystal Reports.
  • Oracle Server is not displayed under "Create New Connection" in the "Database Expert" of Crystal Reports.
  • Oracle Server listed in Crystal Reports, when logged on as the Administrator of the computer, but not for other MS Windows Users.   
              
  • Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
  • SAP Crystal Reports 2025
                  
  • Oracle 12c
  • Oracle 12c R2
  • Oracle 18c
  • Oracle 19c
  • Oracle 21c
         
  • MS Windows Server 64 bit environment

Product

SAP Crystal Reports 2016 ; SAP Crystal Reports 2020 ; SAP Crystal Reports 2025

Keywords

Oracle missing, no Oracle Server, No native Oracle connection, CR , KBA , crystal reports , oracle , connectivity , 64 bit , path , tns_admin , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

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