SAP Knowledge Base Article - Public

1753395 - Cannot Post Supplier Invoice. Exception: Purchase Document Locked

Symptom

You cannot post a supplier invoice due to an exception of type 'Other Exceptions'.

The error message is: Purchase Document Locked.

However the purchase order is closed.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoices and Credit Memos view.
  3. Select the relevant invoice and choose Edit.
  4. Go to the tab Exceptions.
  5. You have the error message: Purchase Document Locked.

Cause

To verify the products that were ordered:

  1. Go to the Purchase Requests and Orders work center.
  2. Go to the Purchase Orders view
  3. Select the relevant purchase order and choose Edit.
  4. Go the Items tab and check the products that were ordered.

To verify the products that are being invoiced:

  1. Go to the Supplier Invoicing work center.
  2. Go to the Invoices and Credit Memos view.
  3. Select the relevant invoice and choose Edit.
  4. Go the Items tab and check the products that are being invoiced.
  5. You can see that different products refer to the same combination of Order ID/Order Item.

Resolution

Remove the wrong references to the Purchase Order item while emptying the columns Order Id and Order Item. Then press the Check button.

The invoice status will change to Ready for Posting.

We will aim at improving the error message so that you have a clearer idea what needs to be amended on the invoice in order to post it.

Keywords

Purchase document locked, Supplier invoice exception , KBA , AP-SIP , Supplier Invoice Processing , How To

Product

SAP Business ByDesign all versions