SAP Knowledge Base Article - Preview

1753847 - Users not populating in CMC, error "No item to display" even though there are users in the system


  • In Central Management Console (CMC) > Users and Groups > User List, get "No item to display" on the first page. Total: on the bottom of the page is larger than 0 and there are more than one pages of users. Going to page 2 returns users whose names start with 'c' or similar.
  • Running the following query in Query Builder returns the users as expected: SELECT TOP 100 SI_ID, SI_NAME FROM CI_SYSTEMOBJECTS WHERE (SI_KIND = 'User') ORDER BY SI_NAME.
  • In CMS logs see the following error message: assert failure: (.\Aggregation.cpp:1575). (k != aliasToUser.end() : Unknown alias returned from auth plugin's GetAttributes().



Windows AD Authentication


SAP BusinessObjects Enterprise XI 3.1


"No item to display", Users, Authentication, WinAD, Windows AD,  Unknown alias returned from auth plugin's GetAttributes() , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.