SAP Knowledge Base Article - Preview

1753847 - Users not populating in CMC, error "No item to display" even though there are users in the system

Symptom

  • In Central Management Console (CMC) > Users and Groups > User List, get "No item to display" on the first page. Total: on the bottom of the page is larger than 0 and there are more than one pages of users. Going to page 2 returns users whose names start with 'c' or similar.
  • Running the following query in Query Builder returns the users as expected: SELECT TOP 100 SI_ID, SI_NAME FROM CI_SYSTEMOBJECTS WHERE (SI_KIND = 'User') ORDER BY SI_NAME.
  • In CMS logs see the following error message: assert failure: (.\Aggregation.cpp:1575). (k != aliasToUser.end() : Unknown alias returned from auth plugin's GetAttributes().


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Environment

Windows AD Authentication

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

"No item to display", Users, Authentication, WinAD, Windows AD,  Unknown alias returned from auth plugin's GetAttributes() , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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