SAP Knowledge Base Article - Preview

1754383 - CMC unresponsive while adding Crystal Report

Symptom

  • CMC dialog stays open forever after clicking on Add button (adding Crystal Report)
  • Saving to Enterprise from Crystal Report 2008 hangs
  • Scheduling Crystal Report will stay in Running status
  • It occurs only when BusinessObjects Enterprise is installed on 64-bit machine.


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Environment

  • BusinessObjects Enterprise XI 3.1 SP5
  • Windows 2008 64bit

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

SPLWOW64 SPLWOW64.EXE freeze stuck hang , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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