SAP Knowledge Base Article - Preview

1756789 - ISV – Dump OBJECTS_OBJREF_NOT_ASSIGNED in report AI_CRM_IM_UPDATE_FROM_SAP_ISV

Symptom

  • SAP messages are not downloaded into the Solution Manager
  • Job AI_CRM_IM_UPDATE_FROM_SAP_ISV is canceled
  • Runtime Error OBJECTS_OBJREF_NOT_ASSIGNED / CX_SY_REF_IS_INITIAL


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Environment

  • SAP Solution Manager 7.1
  • Incident Management ISV (Software Partner) Scenario

Product

SAP Solution Manager 7.1

Keywords

Solution Manager, ISV, Software Partner, AI_CRM_IM_UPDATE_FROM_SAP_ISV, download, SAP Message, dump, OBJECTS_OBJREF_NOT_ASSIGNED, CX_SY_REF_IS_INITIAL, CL_METHODCALL_TEMPL_PPF=======CP, CL_METHODCALL_TEMPL_PPF=======CM00A, IF_MEDIUM_TEMPL_PPF~GET_MEDIUM , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-SUP-ISV , Service Desk for Software Partner , Problem

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