SAP Knowledge Base Article - Preview

1757024 - Error message "Illegal access to the viewer" Shows up intermittently when viewing Web Intelligence Reports in Infoview

Symptom

  • Intermittently cannot view Web Intelligence documents in Infoview
  • Error message "Illegal access to the viewer" Shows up


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Environment

  • BusinessObjects Enterprise XI 3.1
  • Tomcat 5.5
  • Apache 2.x
  • Clustered Environment

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

Illegal access to the viewer, Tomcat, Apache, Infoview, Cluster , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP , Business intelligence platform , Problem

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