SAP Knowledge Base Article - Preview

1757170 - SAP CRM WebUI: How to debug missing images issue

Symptom

When you launch the SAP CRM WebClient UI, custom skins, logos and navigation bar images are replaced with a small red X or not displayed correctly.

Disclaimer:"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Customer Relationship Management 7.0
  • SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0
  • SAP enhancement package 1 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0
  • SAP enhancement package 3 for SAP CRM 7.0
  • SAP enhancement package 4 for SAP CRM 7.0
  • SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0, version for SAP HANA ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

SAP; CRM; WebUI; custom; skin; logo; picture; image; CL_THTMLB_COLOR_UTIL; RAISE_EXCEPTION; 403; browser; google; chrome; internet; explorer; firefox; mozilla; , KBA , CA-WUI-UI , User Interface , CA-WUI-PRS , Personalization , How To

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