Symptom
- Error: 'Failed to open the connection.'
- Report created in Crystal Reports based off a Universe, fails with the error.
- After modifying the Universe, report based off a Universe fails in SAP BI LaunchPad, or Crystal Reports designer, with the error:
'The viewer could not process an event. Failed to open the connection. Universe []
---- Error code:0 [CRWEB00000119]'
- New report based on the same Universe works fine in Crystal Reports and Web Intelligence.
- Existing Web Intelligence reports works fine.
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Environment
- SAP Crystal Reports 2011
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP BusinessObjects Business Intelligence Platform 4.0
- SAP BusinessObjects Business Intelligence Platform 4.1
- SAP BusinessObjects Business Intelligence Platform 4.2
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013 ; SAP Crystal Reports 2016
Keywords
Migration, Database error, Life Cycle Management, Designer, GUID , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
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