SAP Knowledge Base Article - Preview

1758133 - Error:"Failed to logon The system cannot not log you on. (PS 10001)" when AD user try logging to BusinessObjects Explorer 4.0

Symptom

  • While logging to Explorer application with Windows AD user, authentication fails with the following error message: "Failed to logon The system cannot not log you on. (PS 10001)"
  • Enterprise user authentication works fine. 
  • Windows AD users can access other web applications like InfoView.


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Environment

  • SAP BusinessObjects Explorer 4.0 SP4
  • SAP BusinessObjects BI Platform 4.0 SP4

Product

SAP HANA 1.0, platform edition

Keywords

PS 10001 , KBA , BI-RA-EXP , Obsolete: Polestar, Explorer , Problem

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