SAP Knowledge Base Article - Preview

1758356 - MochiKit.Async.XMLHttpRequestError - 12002 while viewing crystal reports from BI Launchpad.

Symptom

  • Receive an error while viewing a long running crystal reports from BI Launchpad after 8 minutes even after setting all the timeouts to more than 60 minutes on the Business Objects Enterprise server.
  • Scheduling the same report works as expected.
  • The exact error is:
    Unable to process your request
    name: MochiKit.Async.XMLHttpRequestError
    description:
    message: Request failed
    number: 12002


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Environment

  • BI 4.0 SP02
  • SAP NW 7.3
  • Reports based on Bex query
  • AIX 6.1
  • Crystal Reports

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

timeout error, 8 minutes, crystal reports, AIX, Bex, SAP BW, Launchpad, Infoview, view on demand. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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