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1759171 - "Symbol resolution failed" error when executing ccm.sh, startservers or other scripts

Symptom

Attempts to execute BI4 scripts (ccm.sh, startservers, etc.) fail with the following output:

[Symbol resolution failed for <BI4_INSTALL_DIR>/sap_bobj/enterprise_xi40/aix_rs6000_64/libOCAhelperw.so because:
  Symbol __ct__Q2_3std13runtime_errorFRCQ2_3std12basic_stringXTcTQ2_3std11char_traitsXTc_TQ2_3std9allocatorXTc__ (number 763) is not exported from dependent
    module <DataServices_INSTALL_DIR>/bin/libBCM.so.4.0.


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Environment

  • SAP BUSINESS INTELLIGENCE (BI) PLATFORM 4.0
  • SAP DATA SERVICES (DS) 4.0
  • AIX 6.1

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP Data Services 4.0

Keywords

bi4, bi40, xi4, xi40, xir4, xir40, ips, ips4, ips40, sp04, sp4, sp1, makeccvt, Could not load program, mozjsshell, Examine .loader section symbols with the 'dump -Tv' command, , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Problem

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