SAP Knowledge Base Article - Preview

1759357 - Error: LDAP Authentication could not log you on. Your user name is not unique on the LDAP server. Please log on using distinguished name

Symptom

When trying to log in to the InfoView/BI Launchpad using an Active Directory Authentication or LDAP Authentication, users get the following error message:

Error: LDAP Authentication could not log you on. Your user name is not unique on the LDAP server. Please log on using distinguished name.

In the same scenario, when we try to login to a Client Tool Application like a WEBI Rich Client or a Universe Designer, we get the following error message:

Error: Logon failed due to an internal error.


Read more...

Environment

  • SAP BusinessObjects Enterprise XI 3.1
  • SAP BusinessObjects BI 4.0

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

LDAP DISTINGUISHED CMS AUTHENTICATION TYPE ACCOUNT LOGON LOGIN IN BusinessObjects Enterprise InfoView Logon , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.