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SAP Knowledge Base Article - PreviewSymptom
- Unable to open reports from Crystal Reports.
- The same reports can be viewed in SAP BI LaunchPad, but not in Crystal Reports.
- When attempting to open a report from the SAP BusinessObjects Repository in Crystal Reports, it fails with the error:
"The report could not be opened from SAP BusinessObjects Enterprise.
Possibly the report is on a different SAP BusinessObjects Enterprise system than the one you are currently logged onto.
If this problem persists, please contact your system administrator."
Images and data taken from SAP internal systems and demo environments. Any similarity to production data is purely coincidental.
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Environment
- SAP Crystal Reports 2025
- SAP Crystal Reports 2020
- SAP Crystal Reports 2016
- SAP BusinessObjects Business Intelligence Platform 2025
- SAP BusinessObjects Business Intelligence Platform 4.3
- SAP BusinessObjects Business Intelligence Platform 4.2
Product
Keywords
report could not be opened, crystal reports, download right, error, Error, BI 4.0, R4, Aurora, rights, Crystal Reports 2013 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR , Crystal Reports designer or Business View Manager , BI-BIP-CRS , SAP Crystal Server , Problem
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