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1761725 - SAP BusinessObjects Business Intelligence 4.0 Server(s) stop working or require more memory due to large clusterinfo.1400.properties file.

Symptom

  • SAP BusinessObjects Business Intelligence 4.0 java processes crash or stop running and cannot be restarted - example Service Intelligence Agents (SIA)
  • Web application servers performance is slow and use up more memory
  • startservers command causes "java.lang.OutOfMemoryError: Java heap space" error


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Environment

  • SAP BusinessObjects Business Intelligence 4.0
  • Tomcat, Netweaver, Websphere
  • Windows, Unix/Linux

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3

Keywords

AIX, Solaris, RedHat, Suse, BI4, BI4.0, BI 40, clusterinfo.properties, clusterinfo.1200.properties, ADAPT 01659789, TE 5000445818, cluster info, java.lang.OutOfMemoryError: Java heap space, core dump, heap dump , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Bug Filed

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