SAP Knowledge Base Article - Preview

1761987 - SAP Logon Tickets rejected due to clock synchronization issue

Symptom

  • You have configured single sign on between Netweaver Java systems to use SAP logon tickets
     
  • The logon screen in the ticket receiving system appears instead of performing the automatic logon
     
  • The browser receives an empty logon ticket when the http request is redirected to the ticket receiving system


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Environment

  • Netweaver Application Server Java 6.40 - 7.xx

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver Application Server for Java all versions ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

mysapsso2, ticket, invalid, expired, empty, logon, SSO, clock, synchronization, NTP , KBA , BC-JAS-SEC-LGN , Logon, SSO , Problem

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