SAP Knowledge Base Article - Public

1762904 - Cancelled Supplier Invoice is not Posted due to Error: Cannot find goods or service receipt XYZ for purchase order AAA item AAA-1 in accounting


You have canceled a Supplier Invoice but a task is displayed with error message: Cannot find goods or service receipt XYZ for purchase order AAA item AAA-1 in accounting. (XYZ stands for Goods or Service Receipt ID, AAA stands for Purchase Order ID)


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Supplier Invoicing work center.
  2. Select the Invoices and Credit Memos view.
  3. Select the Invoice and select the Cancel Document button.
  4. Fill in all the mandatory details.
  5. Select Post button.
  6. Go to General Ledger work center.
  7. Select Source Documents sub-view in Closing Cockpit view.
  8. A task is displayed for the Supplier Invoice.


The Supplier Invoice is not posted to accounting because of missing goods and services receipt in accounting.

The Task created for the Goods and services receipt in the General Ledger is set as irrelevant. So system fails to find the goods and service receipt in accounting.


So please mark the task created for the cancellation invoice as irrelevant.

Then tasks created for the supplier invoice and cancellation invoice become irrelevant.

To do so, please follow the steps below:

  1. Go to the General Ledger work center.
  2. Select Source Documents sub-view in Closing Cockpit view.
  3. Select the task related to Supplier invoice (Cancellation Invoice).
  4. Select the View Business Transaction option from the drop-down list of Actions button.
  5. Select Mark As Irrelevant button.
  6. Select Save.


Supplier Invoice, goods or service receipt , KBA , SRD-FIN-GL , General Ledger , How To


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