SAP Knowledge Base Article - Preview

1765861 - Account Information not recognized: RFC Error was returned Password must be changed

Symptom

1) The following Error is observed in BILaunchpad when logging in with an SAP account :

"Account Information Not recognized: CsecSAPR3Binding:XRFCCnxBroker:BorrowConnection failed. See following log entries for details. Failed while trying to connect to SAP System. The following RFC error was returned: [Group, keyMessage]:[3,"Password must be changed"], The entitlement system has been disabled in memory. This may be because the SAP system is unavailable or because the credentials are invalid"

2) In the CMC, the SAP user list is not displayed. Instead an error message showing no connectivity to the SAP system is observed


Read more...

Environment

BI4 FP03

SAP BW 7.20

Product

SAP BusinessObjects Business Intelligence platform all versions

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.