SAP Knowledge Base Article - Preview

1767025 - Unable to open OLAP Analysis report with a BI Workspace. HTTP Error 500

Symptom

  • BI Workspace fails when it includes an OLAP Analysis Workspace
  • HTTP Error 500 returned in the browser:
java.lang.RuntimeException: org.apache.jasper.JasperException: java.lang.NullPointerException
   com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandle r.serviceHelper(BundlePathAwareServiceHandler.java:254)
   com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandle r.service(BundlePathAwareServiceHandler.java:197)
   com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxySe rvlet.java:248)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet. java:220)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManage rFilter.java:166)


root cause

org.apache.jasper.JasperException: java.lang.NullPointerException
   org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper. java:421)
   org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:31 3)
   org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   org.eclipse.equinox.jsp.jasper.JspServlet.service(JspServlet.java:121)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   com.businessobjects.http.servlet.internal.ServletRegistration.service( ServletRegistration.java:110)
   com.businessobjects.http.servlet.internal.ServletLastFilterChainElemen t.service(ServletLastFilterChainElement.java:30)
   com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFil ter(FilterChainImpl.java:46)
   com.businessobjects.webutil.boetrustguard.BOETrustValidateFilter.doFil ter(BOETrustValidateFilter.java:45)
   com.businessobjects.http.servlet.internal.FilterRegistration.doFilter( FilterRegistration.java:72)
   com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFil ter(FilterChainImpl.java:43)
   com.businessobjects.webutil.internal.filters.BrowserRenderingModeFilte r.doFilter(BrowserRenderingModeFilter.java:20)
   com.businessobjects.http.servlet.internal.FilterRegistration.doFilter( FilterRegistration.java:72)
   com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFil ter(FilterChainImpl.java:43)
   com.businessobjects.webutil.boetrustguard.BOETrustPrepareFilter.doFilt er(BOETrustPrepareFilter.java:32)
   com.businessobjects.http.servlet.internal.FilterRegistration.doFilter( FilterRegistration.java:72)
   com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFil ter(FilterChainImpl.java:43)
   com.businessobjects.swd.shared.tracelog.TraceLogScopeFilter.doFilter(T raceLogScopeFilter.java:38)
   com.businessobjects.http.servlet.internal.FilterRegistration.doFilter( FilterRegistration.java:72)
   com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFil ter(FilterChainImpl.java:43)
   com.businessobjects.sdk.actionfilter.WorkflowFilter.doFilter(WorkflowF ilter.java:45)
   com.businessobjects.http.servlet.internal.FilterRegistration.doFilter( FilterRegistration.java:72)
   com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFil ter(FilterChainImpl.java:43)
   com.businessobjects.swd.appcontext.RequestInitFilter.doFilter(RequestI nitFilter.java:26)
   com.businessobjects.http.servlet.internal.FilterRegistration.doFilter( FilterRegistration.java:72)
   com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFil ter(FilterChainImpl.java:43)
   com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandle r.serviceHelper(BundlePathAwareServiceHandler.java:235)
   com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandle r.service(BundlePathAwareServiceHandler.java:197)
   com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxySe rvlet.java:248)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet. java:220)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManage rFilter.java:166)


root cause

java.lang.NullPointerException
   com.businessobjects.swd.shared.actioncache.CafInfoStores.get(CafInfoSt ores.java:19)
   com.businessobjects.webutil.clientaction.query.CafInfoStoreManager.get (CafInfoStoreManager.java:31)
   com.businessobjects.webutil.clientaction.ActionData.requiresHtml5(Acti onData.java:77)
   org.apache.jsp.opendoc.openDocument_jsp._jspService(openDocument_jsp.j ava:457)
   org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper. java:377)
   org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:31 3)
   org.apache.jasper.servlet.JspServlet.service(JspServlet.java:260)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   org.eclipse.equinox.jsp.jasper.JspServlet.service(JspServlet.java:121)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   com.businessobjects.http.servlet.internal.ServletRegistration.service( ServletRegistration.java:110)
   com.businessobjects.http.servlet.internal.ServletLastFilterChainElemen t.service(ServletLastFilterChainElement.java:30)
   com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFil ter(FilterChainImpl.java:46)
   com.businessobjects.webutil.boetrustguard.BOETrustValidateFilter.doFil ter(BOETrustValidateFilter.java:45)
   com.businessobjects.http.servlet.internal.FilterRegistration.doFilter( FilterRegistration.java:72)
   com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFil ter(FilterChainImpl.java:43)
   com.businessobjects.webutil.internal.filters.BrowserRenderingModeFilte r.doFilter(BrowserRenderingModeFilter.java:20)
   com.businessobjects.http.servlet.internal.FilterRegistration.doFilter( FilterRegistration.java:72)
   com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFil ter(FilterChainImpl.java:43)
   com.businessobjects.webutil.boetrustguard.BOETrustPrepareFilter.doFilt er(BOETrustPrepareFilter.java:32)
   com.businessobjects.http.servlet.internal.FilterRegistration.doFilter( FilterRegistration.java:72)
   com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFil ter(FilterChainImpl.java:43)
   com.businessobjects.swd.shared.tracelog.TraceLogScopeFilter.doFilter(T raceLogScopeFilter.java:38)
   com.businessobjects.http.servlet.internal.FilterRegistration.doFilter( FilterRegistration.java:72)
   com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFil ter(FilterChainImpl.java:43)
   com.businessobjects.sdk.actionfilter.WorkflowFilter.doFilter(WorkflowF ilter.java:45)
   com.businessobjects.http.servlet.internal.FilterRegistration.doFilter( FilterRegistration.java:72)
   com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFil ter(FilterChainImpl.java:43)
   com.businessobjects.swd.appcontext.RequestInitFilter.doFilter(RequestI nitFilter.java:26)
   com.businessobjects.http.servlet.internal.FilterRegistration.doFilter( FilterRegistration.java:72)
   com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFil ter(FilterChainImpl.java:43)
   com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandle r.serviceHelper(BundlePathAwareServiceHandler.java:235)
   com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandle r.service(BundlePathAwareServiceHandler.java:197)
   com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxySe rvlet.java:248)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet. java:220)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
   com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManage rFilter.java:166)


Read more...

Environment

  • Business Intelligence Platform Business Objects 4.0 Support Pack 04 Patch 3 through to Patch 7

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , Bug Filed

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