SAP Knowledge Base Article - Preview

1767149 - AD users get "Unable to locate a login configuration (FWM00006)" on SAP BI Mobile App

Symptom

Select "Windows AD" option for 'Authentication Type' in SAP BI App, you get error the following error:

Active Directory Authentication failed to
log you on. Please contact your system
administrator to make sure you are a
member of a valid mapped group and
try again. If you are not a member of the
default domain, enter your user name as
UserName@DNS_DomainName, and
then try again. (FWM 00006)
Unable to locate a login configuration"


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Environment

  • SAP BusinessObjects XI 3.1 SP3
  • SAP BusinessObjects Business Intelligence Platform (BI) 4.0
  • SAP BusinessObjects Business Intelligence Platform (BI) 4.1
  • Windows Active Directory
  • SAP BI Mobile App
  • Apple iOS device
  • Android device

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Enterprise XI 3.1 ; SAP BusinessObjects Mobile 5.0.0 for iPhone and iPad ; SAP BusinessObjects Mobile 6.0.0 for Android ; SAP BusinessObjects Mobile 6.0.0 for iOS ; SAP BusinessObjects Mobile XI 3.1 ; SAP BusinessObjects Mobile for Android 4.2 ; SAP BusinessObjects Mobile for Android 5.0.0

Keywords

mobi; auth; ipad; tablet; galaxy; , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , MOB-APP-BI-IOS , BI Mobile on iPad/iPhone , MOB-APP-BI-AND , BI Mobile on Android , MOB-APP-BI-SRV , Mobile BI Server , Problem

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