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1767164 - Information Steward Repository Configuration failed during installation

Symptom

  • File already exists error
  • The install is failing when trying to configure the repository
  • Information Steward Repository tables are not created or upgraded
  • Installer Displays the following error:  Information Steward Repository configuration has failed with the following error: 
    Extracting arguments from e:\Program files (x86)\SAP BusinessObjects\InformationSteward\MM\config\MM.properties.
    Extracting arguments from e:\Program Files (x86(\SAP BusinessObjects\InformationSteward\MM\config\InstallUtility.properties.
    Initializing environment from EnterpriseNode 750.
    Please make sure CMS is fully up and running and you have the right permissions to access your database and click OK to retry. Click Cancel to abort Information Steward Repository configuration and proceed. 
  • Series of errors follows all with a message about Initializing environment from EnterpriseNode 750
  • Error shown in MM logs (InformationSteward.MMInstallUtility_2012_09_17_16_12_32.log)
    [C] Committing overwrite of file to FRS: e:\Program Files (x86)\SAP BusinessObjects\InformationSteward\MM\Config\..\config\column.rules
    [C] Committing overwrite of file to FRS: C:\Users\SAPDSD~1\AppData\Local\Temp\2\temp6423840904488976145temp
    [C] Restart for SIA_DQM.EIMAdaptiveProcessingServer has completed. (COR-10482)
    [C] Restart for SIA_DQM.ISJobServer has completed. (COR-10482)
    [I] Extracting messages to file E:\Program Files (x86)\SAP BusinessObjects\InformationSteward\MM\log\MMInstallUtility.extract.
    [E] 2 exceptions occurred
    Message for exception 1 : Could not save the file a_010\017\000\4362\columnrules-guid[1be421fa-f1fe-4789-ba2b-3b61656d056c1].properties to the File Repository Server. File already exists.
    Message for exception 2 : The argument has an invalid value C:\Users\SAPDSD~1\AppData\Local\Temp\2\temp6423840904488976145temp
    [E]  com.crystaldecisions.sdk.exception.SDKBatchException: 2 exceptions occurred


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Environment

  • Information Steward 4.0 SP3 or higher compatible patches
  • Information Steward 4.1 or higher compatible patches

 

Product

SAP Information Steward 4.0 ; SAP Information Steward 4.1

Keywords

MM, Install, Utility, IS installation, repository configuration, file exists , KBA , EIM-IS , Information Steward , Problem

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