1767444 - Can’t access portal as assigned desktop is corrupt or inaccessible

• Users are unable to logon onto the portal as the desktop assigned to the user is corrupt
• Users may receive error: red exclamation mark along with a link for "Log Off" similar to below:

• Users may receive the following error when trying to login
  "Error occurred while trying to access framework page:
  pcd:portal_content/<...>/frameworkpage, The object does not exist or you
  are not authorized to access it..."
• An error similar to the following can be found within the default trace file;
  "[EXCEPTION]
  com.sap.portal.desktop.BadDesktopException: Could not get desktop with URL portal_content/ABC/Systeme/com.ABC.Portal_Desktop/ABC_7_31_Desktop theme=sap_tradeshow
  at com.sap.portal.desktop.DesktopService.getAndHangDesktop(DesktopService.java:533)
  at com.sap.portal.desktop.DesktopService.getCurrentFrameworkPageUrl(DesktopService.java:1435)
  at com.sapportals.portal.navigation.LightningHelperService.getFrameworkPageAttributesValues(LightningHelperService.java:169)
  at com.sapportals.portal.navigation.fpm.util.PhaseConfiguration.prepareAttributes(PhaseConfiguration.java:71)"
  OR
  "Desktop URL: <URL to Desktop PCD Location e.g: portal_content/every_user/general/defaultAjaxStandardsModeframeworkContent/afpStandardsModeDesktop>
  [EXCEPTION]
  javax.naming.NameNotFoundException: Child not found: general at portal_content/every_user [Root exception is javax.naming.NameNotFoundException: Child not found: general at portal_content/every_user]
  at com.sapportals.portal.pcd.gl.PcdPersContext.filteredLookup(PcdPersContext.java:714)
  ..."

• Enterprise Portal
• Netweaver Application Server for Java 7.0x and higher releases

'Portal login'; 'Fail'; 'com.sap.portal.desktop.BadDesktopException'; 'red'; 'exclamation', exception, fatal, access, accessing, inaccessible, unaccessible, logon, failure, blocked, blocking, load, loading, white, screen, blank , KBA , EP-PIN-NAV , Navigation , How To