SAP Knowledge Base Article - Preview

1768166 - Error:"Failed to logon The system cannot not log you on. (PS 10001)" when SAP user try logging to BusinessObjects Explorer 4.0

Symptom

  • SAP user unable to login into BI Explorer and fails with error message "Failed to logon The system cannot not log you on. (PS 10001)"
  • SAP user is able to login into Infoview

 


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0
  • SAP BusinessObjects Explorer 4.0
  • Tomcat 6

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP Crystal Reports 2011, feature pack 03

Keywords

Explorer 4.0 , default.settings.properties , SAP Authentication , PS 10001 , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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