SAP Knowledge Base Article - Preview

1768769 - Error: 'Unable to refresh report' when opening a report from the SAP BusinessObjects Repository, in Crystal Reports Viewer

Symptom

  • Unable to refresh report.
  • When opening a report in Crystal Reports Viewer saved without data or that have a dynamic parameter, it fails with the error:
       
    "Unable to Refresh Report. The report has missing parameter information but the server has disabled prompting.
      Please contact your server administrator."

    Error.PNG


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Environment

  • SAP Crystal Reports Viewer 2008
  • SAP Crystal Reports Viewer 2011
  • SAP Crystal Reports Viewer 2013
  • SAP Crystal Reports Viewer 2016

Product

Crystal Reports Viewer 2008 ; SAP Crystal Reports Viewer 2011 ; SAP Crystal Reports viewer 2013 ; SAP Crystal Reports viewer 2016

Keywords

Unable to refresh report, crystal report viewer 2008, prompts, missing parameter information, disabled prompting , KBA , BI-RA-CRV , SAP Crystal Reports Viewer , Problem

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