Symptom
- Report conversion tool returns error "Failed: BusinessObjects or Desktop Intelligence error" and "Not Converted : <document name> - Document cannot be read" when attempting to convert a document in BI 4.0.
- Issue occurs even with BOE Administrator account and when Full control permissions have been granted to the OS user for <INSTALLDIR>\Program Files (x86)\SAP BusinessObjects\ + subfolders
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Environment
- SAP BusinessObjects Business Intelligence 4.0
- Report Conversion Tool
- Any supported Windows OS
- Any supported database engine for CMS
Product
SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1
Keywords
webi deski format xi4 4 bi4 , KBA , BI-BIP-RCT , Report conversion tool , How To
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