1771085 - Dashboard freezes with intermittent Flash error#1009

• Intermittent Flash error#1009 while running the dashboard.
• Mouse Cursor not moving smoothly when using parent child or nested swf.

• Xcelsius 2008
• BusinessObjects Enterprise XI 3.1

1. Create a Dashboard and publish to InfoView.
2. Create another dashboard as Parent and call the previous swf as child using SWF loader
3. Insert a Flash Variables to pass the CELogon Token.
4. Use a fully qualified Document Download URL to call the child swf as below:

"http://<server name>:<port no>/Xcelsius/opendoc/documentDownload?iDocID=3082&sKind=Flash&CELogonToken="&B8

    5. Save and publish the model to Enterprise.

• The issue is due to security with Adobe Flash Player.

Change the Fully qualified URL of Document Download to relative URL

e.g. Fully Qualified URL :

"http://<servername>:<portno>/Xcelsius/opendoc/documentDownload?iDocID=3082&sKind=Flash&CELogonToken="&B8

Relative path:

"/Xcelsius/opendoc/documentDownload?iDocID=3082&sKind=Flash&CELogonToken="&B8

Flash error#1009, mouse sticky behavior, cursor not moving, Xcelsius. , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem