Symptom
On the iPad:
- "An internal server error occurred while processing your request on hierarchical data; the document will be closed; contact your administrator for more information" when expanding a hierarchy in a WebI report in Mobile v4.2.5, v4.3.3 or v4.3.11 on the iPad
On the iPhone:
- Mobile v4.2.5, v4.3.3 or v4.3.11 application on the iPhone crashes without error when expanding a hierarchy in a WebI report and navigating to 2nd page
Read more...
Environment
- SAP BusinessObjects Mobile v4.2.5, v4.3.3 or v4.3.11 on iPad or iPhone connecting to BI4.0 SP04 + Patch 4.3, Patch 4.4, Patch 4.5 or Patch 4.6
Product
SAP BusinessObjects Business Intelligence platform 4.0
Keywords
KBA , BI-BIP-MOB , Obsolete;use:MOB-APP-BI-BB Blackberry,MOB-APP-BI-SRV server , Bug Filed
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview