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1771273 - Error "Failed to determine status information of file/directory" found in System Events logs


On the BI4 server, the System Event logs keep showing the message below:

Failed to determine status information of file/directory <INSTALLDRIVE>:\Program Files (x86)\SAP BusinessObjects Enterprise XI 4.0\Data\SERVERNAME-_6400\SERVER_NAME.WebIntelligenceProcessingServer\sessions\_ASayR7_mPfZHsvadm7QY5Zw\P0pi3572KT1498{DOMAIN.corp}
from the file system. Please check for file system corruption,permissions and sharing violation



  • SAP Business Intelligence Platform 4.0 Server (BI4)
  • Windows Operating system


SAP BusinessObjects Business Intelligence platform 4.0


KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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