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SAP Knowledge Base Article - PreviewSymptom
You get the error message "Category not found in hierarchy.” during SOLMAN_SETUP -> Basic Configuration -> Step 5 “Configure Automatically”.
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Environment
SAP Solution Manager 7.1
Product
SAP Solution Manager 7.1
Keywords
Solution Manager, Incident Management, CRM_UI, SM_CRM, category, hierarchy, AI_CRM_OBJECT010, IBase, LMDB, Basic Configuration, SOLMAN_SETUP , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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