Symptom
- How to add logon credentials securely to a support case
- Are authorizations needed for Customer Remote Logon Depot?
- Need to edit the secure area of a support case
- Add secure logon data
- Add logon credentials
- How to add S-user ID and password securely
- Add a remote user ID and Password to a case for SAP Support
- Access the Maintain my Logon Data area
- How to send a remote user ID and password securely to SAP
- SAP Product Support requested access to the system
- How to provide my password in a secure way to SAP
- How to send Support Portal S-user ID and password securely to SAP
- Logon detail information is required for SAP to reproduce an issue
Disclaimer: "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
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Environment
- SAP for Me
- Customer Remote Logon Depot (previously known as Secure Area)
Keywords
Access data, log on, logon-data, message, secured area, Maintain logon data, Maintain all logon data, login, maintain access data, system data, restricted visibility, logondaten
sichteinschränkungen,sichteinschränkungen anmeldeinformatione, anmeldeinformatione,lod-ana-br,sap businessobjects cloud,lod-ana-pl,lod-ana-pr,lod-ana,boc,lod-ana-bi,2554794 , KBA , XX-SER-FORME , SAP for Me , XX-SER-NET-RCD , Remote Connectivity Development , How ToAbout this page
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