Symptom
User cannot receive e-mail notification for feeds.
Environment
SAP Cloud for Customer
Resolution
To receive e-mail notification for feeds, maintaining the following settings is required:
Setting up Feed e-mail digest:
- Go to the Feed work center.
- Select Actions and choose the option Feed Settings from the drop-down list.
- For the field E-mail Digest, select the check box for Send digests of all my feeds and Save.
Maintaining E-mail ID:
- Go to Administrator work center.
- Go to the General Settings view.
- Choose the Employees link.
- Select the employee XYZ and press the Edit button (XYZ represents the identification of a Employee).
- Enter the E-mail ID and Save.
Setting up Feed Sources:
- Go to the Feed work center.
- Select Actions and choose the option Feed Sources from the drop-down.
- Hover over the item for which you want to receive notifications for and press the Edit icon.
- In the Manage Source Events page, select the checkbox for Include in E-mail Digests for the desired Event and Save.
Subscribe to E-mail:
- Choose the Notifications icon.
- Scroll to the desired feed.
- Choose the 'Subscribe to Email' icon.
Keywords
KBA , SRD-CC , Cross Components , How To
Product
SAP Cloud for Customer add-ins all versions